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Integrated Back Office ERP

The next generation Professional Services organization is faced with a wide spectrum of business imperatives and challenges to ensure on-going success and profitability. Flexible technology solutions designed specifically for project-based organizations have aided best-in-class firms in establishing the optimal balance of maximizing customer satisfaction; running a streamlined operation; and constantly increasing the efficiency of services and internal processes.

Leading Professional Services organizations have continued to grow by:

  • Managing new business opportunities by having set quantitative and qualitative goals for client acquisition, retention and penetration.
  • Controlling pricing and delivery quality by having standard pricing, project reviews and contracts.
  • Putting solid financial measurements and controls in place to ensure completeness and accuracy of time reporting and customer billing.
  • Integrated processes between time entry, billing and expense management allows for faster invoicing and collections by ensuring clear, concise information that leaves no room for client confusion.
  • Improving days sold outstanding (DSO) by having a faster billing cycle through the use of batch invoicing.
  • Reducing redundant systems, proccesses and related SG&A expenses

Solution Highlights

Highlights of our end-to-end solution include:

  • An integrated back office solution to support project-based organizations throughout the entire lifecycle.
  • Core ERP functionality in addition to advanced project management, billing, resourcing and reporting functionality such as budgeting or utilization reporting.
  • Reporting and business intelligence tools to enable client and project-related analysis for informed decision making.
  • Real time client, contract, budget and project management details to monitor progress and cost overruns to take corrective action.
  • Tight control of processes through centralized management of project structures and accounting operations such as billing.
  • Enhanced team productivity with an easy-to-user interface that streamlines time entry, billing and expense management.
  • Client-specific invoicing, billing models (T&M,  fixed cost), expense rules and change orders.

What Can You Expect?

Leading Professional Services organizations continually strive to optimize business efficiency and operations. The adoption of new technologies is effective in helping firms achieve benefits across the key pillars of project management, financial management and financial reporting.

Ideaca has experience helping professional services organizations effectively manage business operations through a fully integrated solution based on Microsoft Dynamics AX.

Key capabilities provided by our solution include:

  • Robust budget creation, revision and tracking
  • Configurable client profiles and templates
  • Web-based, workflow-enabled time and expense entry
  • Adaptable revenue recognition and project billing rules

How Can We Help You?

Our experienced team of consultants coupled with our solution accelerators and an integrated software offering from Microsoft are all critical components to minimize your risk, optimize your performance and reduce your total cost of ownership.

For more information, please contact Gord Smith at gord.smith@ideaca.com or on the phone at 1-866-816-IDEA x5157.